How to use Mswipe merchant app

How to use Mswipe Merchant App:-

                  Open  Mswipe merchant app and  login with mobile number and password 

     Now follow these steps:- 

• Open app
  
  
  
• Enter Mobile number 
• Enter pin

•  Go on the report section and then select a history option
  

  

  
  
  
  
• all transaction are showing in month-wise select which month data you want to see
  
  
  
• all transaction is showing in date-wise now select date
  
  

  

  
  
  
   
• all transactions are showing.

How to know all transaction amount is credit in your bank account:-

    

•  Go on the report option and then select an SOA option
  
  
  
• all transaction are showing in month-wise select which month data you want to see
  

                                         

• all transaction is showing in date-wise now select date 
• all transactions are showing click on view details now showing all transaction amount

How to generate Complaint 

  If you are using the Mswipe merchant app so open your app and do these steps:-

1. go to the support option and
   
   
   
2.  Click in ticket then 
   
   
   
3. click on raise a ticket and
   
   
   
4.  select the device id number 
   
   
   
   
   
   
   
5. then click on pos above image show 
6.  then click on technical/terminal support
7. then click the problem which you have faced
8. Click continue

    

Customer care:-  

                   

                     Write a mail  helpdesk@mswipe.com    OR Call this number 18001022699

How to download your monthly statement:- 

if you need your transaction details in Excel you can download these details from the Mswipe website.

First of all, you go to www.mswipe.com and login as a merchant 

see the above image of your user id and password used for login here

Now you are loged in the portal of mswipe

you see four option  

1) History 

2)MQR 

3)STATEMENT

4) INVOICE 

HISTORY - In this option you can download your mswipe transaction in excel formate and also print it

STATEMENT-

In this option you can download your settelement satement of transaction 

Invoice -

invoice is a bill of your mdr and support fees of mswipe device

                  Note;   Please share your registered mobile number and device id